Contact us
Questions about a chain curtain, which colour suits your doorway, your order or delivery? We are happy to help.
A friendly human on our team is always happy to help, no bots and no runaround. Email us any time and we will reply as soon as we can, usually within one business day.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameChain Curtain Company, a division of Caruso Consulting Co Ltd
- Canadian addressCentral Park Business Centre, 3665 Kingsway, Vancouver, British Columbia V5R 5W2, Canada
- Phone+66 (0) 92 713 8443
- Emailtheteam@chaincurtain.net
Orders over $60 ship free with tracked delivery (a flat $22 applies below that). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
I haven't received my order yet! is it lost?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@chaincurtain.net
How do i know if my order has been shipped?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Do you have a shop location?
We are a "online supplier", with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.
Do i get a receipt for my order?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
What are your delivery options and how long will it take?
CANADA: Free shipping, up to 7 working days after dispatch within 2 working days Other countries: Free shipping, 7-10 days OUR DELIVERY PARTNERS
What currency are the prices displayed in?
All of our prices are displayed in $CAD - Canadian Dollars
Which payment methods are accepted?
We accept credit and debit cards through Stripe, and PayPal.